You must try to reproduce the conditions in which you experienced the issue before. Once you have performed every step above, and the sim is restored to its vanilla mode, try again. Delete the ROLLINGCACHE.CCC file that is located by default here:Ĭ:\Users\your_username\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCacheĬ:\Users\your_username\AppData\Roaming\Microsoft Flight SimulatorĬ:\Users\ YourUsername\AppData\Local\MSFSPackages.Confirm your choice by selecting Apply & Save.Scroll to the bottom and go to Delete Rolling Cache File. Toggle Delete.Some cached data may be obsolete or conflicting with more recent data.To eliminate the possibility that the issue is caused by data corruption or outdated data, delete the rolling cache. Search for 3rd party packages (example: carenado-aircraft-wymf5, aerosoft-paderborn etc.).Select the content you want to uninstallĬ:\Users\your_username\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Official\OneStoreĬ:\Users\your_username\AppData\Roaming\Microsoft Flight Simulator\Packages\Official\SteamĬ:\Users\ YourUsername\AppData\Local\MSFSPackages\Official.Additional content might not be optimized.To test for compatibility and performance issues, uninstall your Marketplace purchases. UNINSTALL PAID AND FREE CONTENT FROM THE MARKETPLACE Depending on your platform, the SceneryIndexes folder is located here:Ĭ:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexesĬ:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator\SceneryIndexesĬ:\Users\YourUsername\AppData\Local\MSFSPackages\SceneryIndexesĤ.To flush outdated data, navigate to the SceneryIndexes folder and delete the. Depending on your platform, this file is located by default here:Ĭ:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCacheĬ:\Users\YourUsername\AppData\Roaming\Microsoft Flight SimulatorĬ:\Users\YourUsername\AppData\Local\MSFSPackagesĢ. To ensure no modification made by an add-on remains, delete your content.xml file. Some add-ons may prevent stock data to appear in-gameġ.Some add-ons may have overwritten stock data.To debug conflicts, restore some essential files. In Notepad, go to File > Open and then navigate to Windows (C:), Windows, System32, drivers, etcġ27.0.0.1 kh.ssl.ak.įor detailed instructions follow your add-on creator's FAQ/documentation or visit the manufacturer's support site.ģ.Right-click and select Run as Administrator. Use the windows search bar and search for Notepad.Restore Bing Map and undo any modification made to your host file by your plug-ins.Keep a keyboard, a mouse, and a single monitor. Uninstall Navigraph and use NavData Center to remove the Navigraph database.(Examples: OnAir, Liveries Manager, FSEconomy, Self Loading Cargo, ATC Renamer, Splashtop, Pilot Path Recorder, Weather Force, ModManagerX, etc. Next, remove plug-ins and software additions that allow for customization or add new functions to Microsoft Flight Simulator.Then Disable or uninstall add-ins such as FSUIPC.Start by undoing any modification made to your config files by yourself or by a plug-in you use.Some config files may have become obsolete or corrupted.Some drivers may have become obsolete or corrupted.The more peripherals are plugged into your system, the more energy they consume and require.Some freeware or payware content may become unstable or stop working over time.Some plug-ins modify config files without your knowledge/consent.Running freeware and payware alongside the sim consumes a lot of resources.To eliminate the possibility that the issue is caused by a plug-in, add-on, add-in, or peripherals, uninstall freeware and payware plugged into the base sim as well as the peripherals you use to play Microsoft Flight Simulator. UNINSTALL FREEWARE, PAYWARE, AND PERIPHERALS Paste (CTRL + V) the Community Folder on your desktop or a drive of your choiceĪlternatively, if you do not have free space on your other drives, simply rename the folder to "Test_Community"Ģ. Copy-cut (CTRL + X) the Community Folderģ. If you have installed the packages on a different drive than C: you'll need to look inside your custom installation folder instead.Ģ. DEFAULT INSTALLATION PATHSĬ:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\CommunityĪppData\Roaming\Microsoft Flight Simulator\Packages\CommunityĬ:\Users\YourUsername\AppData\Local\MSFSPackages\Community To eliminate the possibility that the issue is caused by mods, move or rename the community folder.ġ. Before contacting support, restore the sim to its vanilla state and test if the issue persists or not. Restoring the sim to its vanilla state is essential when troubleshooting a wide range of issues.
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